MintBroker’s Funding and Banking department handles all submitted withdrawal requests. We will need to confirm your identity before processing any requests. One withdrawal request is permitted per day.
Withdrawals / Debit/Credit Card Refunds
Traders who make a deposit but have not placed any trades and wish to withdraw their deposit, can do so by requesting a full refund, back to the original card the initial payment was made with within in 90 days. Any withdrawals after this period will be subject to processing and inactivity fees.
Traders who have deposited funds and placed trades, and wish to withdraw their deposit, must be assessed for fees and may have to wait up to 2 business days for trades to settle prior to processing withdrawal. Note: Any withdrawal requests via bank transfer must wait 10 business days after a deposit has been made and for all other methods clients must wait 5 business days after a deposit has been made, before requesting a withdrawal of any funds on the account.
Withdrawals to credit or debit cards can be processed back to the original card used to deposit with, as a “refund”, within 90 days of the initial transaction, and only up to the amount transferred by an individual for funding their account. Any remaining balance in addition to this amount must be processed and sent by bank transfer. For example, a trader deposits $500 via credit card, makes $300 profit and wants to withdraw $800. Subject to the client identification being verified, $500 of the total $800 would be sent back to the original card as a “refund”, and the remaining $300 will be sent via bank transfer. Please note that in some cases multiple transactions may be refunded to arrive at the requested withdrawal amount. Additionally, a transaction may only be processed as a refund one time, once it has reached the original funded amount.
There is a $40 USD fee for bank transfers, E-Wallet, and ACH Withdrawals, or $50 for express transfers. There is a 3.5% processing fee for credit/debit card withdrawal. The minimum to withdraw is $100 USD or the equivalent of the currency used to make the initial deposit.
If you have deposited funds, received access to our trading platform but have not executed at least 15 trades within the first 90 days, there will be $50 inactivity fee applied to your account. Should you not reach the minimum 15 trades per quarter, you will continue to incur a $50 inactivity fee.
Once a withdrawal request is submitted it can take MintBroker up to 3 business days to process the request. Once the request has been approved please allow an additional 3 to 7 business days for the funds to show in your account.